Employee Relations Advisory Manager
Location: Birmingham, Hybrid
Up to £70,000 + benefits
Do you love solving people challenges, coaching others, and leading with purpose? Are you ready to shape how HR advisory is delivered across a global organisation? Oakleaf Partnership are on the lookout for an Employee Services Advisory Manager to lead a high-performing Global People Advisory Team.
This is your opportunity to play a pivotal role in how to support managers, deliver exceptional HR advice, and evolve the people practices across borders.
What You’ll Be Doing:
🔹 Lead with Impact
Inspire, develop, and coach a team of Employee Services Advisors to deliver consistent, high-quality HR guidance to people managers across the business.
🔹 Be the First Line of Advice
Ensure your team are resolving people queries with confidence, empathy, and compliance-from day-to-day HR questions to more complex employee relations cases.
🔹 Partner for Success
Collaborate closely with HR Business Partners, ER teams, and the wider People & Sustainability division to align advice and support with broader people strategies.
🔹 Drive Consistency & Compliance
Champion the application of HR policies, legal compliance, and best practice-ensuring everything they do reflects their values and regulatory commitments.
🔹 Spot Trends & Shape Solutions
Use data to uncover common themes and drive continuous improvements across their advisory service. You’ll also help identify training needs and lead key development initiatives.
🔹 Lead by Example
Support occasional hands-on case management, contribute to manager training, and serve as a role model for what great HR advisory looks like.
What You Bring:
- Proven experience in a HR leadership or advisory management role, ideally in a shared services or advisory environment
- Strong knowledge of HR policies and legislation-bonus points for global experience
- A CIPD qualification or equivalent is preferred (or working towards it)
- Clear, confident communication skills-both written and verbal
- A passion for coaching and leading teams
- Data-driven mindset with the ability to spot trends and recommend improvements
- A calm, solutions-focused approach to complex people issues
