Location: UK Wide (Flexible Working)
Salary: Circa £85,000 + Excellent Benefits
Contract: Permanent
The Opportunity
We are partnering with an established organisation to appoint a Head of Recruitment Operations. This is an exciting opportunity for an experienced and commercially minded recruitment leader to take ownership of a sizeable recruitment function, drive operational excellence and play a key role in shaping its future direction.
Reporting into the senior leadership team, you will lead a multi-regional recruitment operation, with responsibility for driving performance, developing leadership capability and ensuring the delivery of an efficient, high-quality recruitment service.
We are looking for someone who enjoys being close to the detail, understands what drives successful recruitment operations and has a proven ability to build, motivate and develop high-performing teams.
This is also a fantastic opportunity for an experienced agency recruitment leader looking to make the move in-house, bringing a fresh perspective, commercial mindset and strong operational expertise into an established organisation.
Key Responsibilities
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Lead and develop an established recruitment operations function, ensuring consistent, high-quality delivery across multiple locations.
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Drive operational performance through clear KPIs, measurable outcomes and a strong culture of accountability.
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Lead, coach and develop recruitment managers, building leadership capability and empowering teams to deliver against business objectives.
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Review existing recruitment processes, structures and ways of working, identifying opportunities to improve efficiency, productivity and overall performance.
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Lead operational change and continuous improvement initiatives, ensuring the function remains agile, effective and aligned with organisational priorities.
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Build strong relationships with senior stakeholders, understanding business needs and ensuring recruitment delivery supports wider objectives.
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Leverage recruitment data, technology and market insights to inform decision-making, optimise performance and drive improvements.
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Champion a culture of collaboration, continuous improvement and high performance across the recruitment function.
About You
We are looking for a commercially astute and hands-on recruitment leader who combines strong operational expertise with the ability to influence, challenge and inspire others.
You will ideally bring:
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A strong background in agency recruitment, executive search, RPO or a similarly commercially focused recruitment environment.
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Experience leading sizeable recruitment operations, ideally across multiple teams, locations or business areas.
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A proven track record of managing managers, developing leadership capability and building high-performing teams.
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Strong experience in high-volume recruitment delivery, with a clear understanding of KPIs, productivity and operational performance.
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The ability to identify opportunities for improvement, challenge existing processes and successfully lead teams through change.
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Excellent stakeholder management and communication skills, with the confidence and credibility to influence at a senior level.
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A data-driven and commercially focused approach, with an interest in recruitment technology, innovation and continuous improvement.
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A pragmatic, solutions-focused leadership style, with the ability to balance strategic thinking with hands-on operational delivery.
You don't necessarily need to have held a Head of Recruitment title previously. We are equally interested in experienced recruitment leaders who have successfully managed sizeable teams, delivered measurable improvements and are ready to take the next step in their career.
For those coming from an agency background, this presents an excellent opportunity to transition into an in-house leadership role, applying your commercial expertise and experience of driving recruitment performance in a different environment.
Interested?
If you are an experienced recruitment leader who enjoys developing teams, improving performance and making a real impact, we would welcome a confidential conversation.
