Oakleaf - Your Vision, Our Passion

For an individual with the right combination of experience and personality, this is a very rewarding and important role in this growing Managment Consultancy whose mission is to improve society by creating better workplaces. 

This person plays a big part in managing and shaping the consultancy and training activities of the whole firm in the UK. The role emphasis is on four key areas:

1) Driving the sales of consultancy and training services to clients e.g. employee surveys, action planning, focus groups, leadership presentations

2) Delivery of Advisory Sessions (client data reviews) and other post-survey interventions based on employee surveys

3) Coordinating and implementing Multi-National Corporate projects across other  affiliates

4) Driving the research and development of new products and services within consultancy and training. 

RESPONSIBILITIES

Sales of Consultancy & Training Services

o        Sell existing and new consultancy and training services

o        Achieve an agreed target of sales revenue for 2011

o        Prepare business proposals and presentations for clients

o        Develop sales leads through cold calling and targeting prospects

Delivery of Consultancy & Training Services

o        Conduct all analysis of survey data results to provide recommendations for action

o        Deliver all post-survey Advisory Sessions (client data review presentations)

o        Deliver all post-survey focus groups, employee interviews, leadership team presentations, workshops and other training events

o        Develop new materials for training events and share with client-facing colleagues

o        Participate in Great Place to Work client forums and other conferences in terms of promoting the Institute and identifying sales leads

Multi-National Corporate Projects

• Liaise with other affiliates to successfully implement new global and European projects
• Ensure that due revenues are invoiced correctly and collected in a timely fashion
• Liaise with key UK client contacts and stakeholders to sell in further services from the firm
• Project manage projects with all key stakeholders both internally and externally

New Product Development

• Research with existing and new clients the design and introduction of new consultancy and training products
• Define and document new product proposals with sales and financial forecasts
• Monitor competitive suppliers of employee surveys and workplace transformation

MANAGEMENT DUTIES

o        Report sales revenue and forecasted sales

o        Actively pursue revenue collection and payment of invoices 

o        Feed into the budget for consultancy and training services

o        Deliver weekly progress reports incorporating key activities, goals and action plans

o        Deliver projects within the agreed P&L budget, optimising profit margin

o        Ensure all consultancy and training documents are well drafted, accurate and up to date

o        Recruit, hire and train new staff members if required

o        Identify team, process issues and resolve or escalate as needed

KEY CHALLENGES

o        Achieve high standards in delivery and sales revenue

o        Deliver projects on time and specification consistently

o        Champion cultural change to achieve delivery excellence

o        Foster innovation and thought leadership in tool, process and product development

KEY PERFORMANCE INDICATORS

o        Achievement of sales target

o        Delivery of consultancy and training services on time and specification

o        Maintain and improve client satisfaction

o        Retention of existing client accounts and growth of new client accounts

PROFESSIONAL QUALIFICATIONS

o        Educated to minimum Master degree level ideally in Business and/or Human Resources from a recognised University

EXPERIENCE REQUIRED

o        Selling and business development

o        HR and OD, especially employee engagement and organisational culture

o        Facilitation and delivery of training and/or workshops

o        Project management experience is essential

o        Leadership and influencing skills

PERSONAL SKILLS & ATTRIBUTES

• Excellent interpersonal skills
• Ability to influence senior level decision-makers
• High attention to detail, highly organized and efficient
• Strong sense of urgency and achievement
• Resilient and able to respond under pressure
• Creativity and problem-solving approach
• Financial skills, P&L understanding